Refund policy

This Return & Refund Policy is issued by MONTAVO BRANDS LLC, the company operating REVANGIOL ("we", "us", or "our").
It applies to all purchases made through revangiol.com, and to shipments within the United States only.

1) Our 30-Day Return Window

REVANGIOL is a men's fashion brand offering apparel designed for everyday comfort and style.

We offer a 30-day return window on our products.

  • Timeframe: You may request a return within 30 days from the date your order is marked as delivered.
  • Eligibility: If you're not satisfied with your purchase, you may request a return within the 30-day window, subject to the conditions outlined in Section 3 below.
  • How to request it: Contact our support team within the 30-day period and provide your order number along with a brief explanation.

Important notes

  • Fit and sizing may vary depending on the style, so we recommend checking our size guide before ordering.
  • This policy applies only to products purchased directly on revangiol.com.

2) Return Conditions

Eligible items

  • Items must be unworn, unwashed, and in their original condition to be eligible for return.
  • Original tags must still be attached.

For hygiene and quality reasons, worn, washed, or altered items may not be eligible for return.

Orders not yet shipped

Orders that have not yet shipped may be cancelled by contacting our customer service team as soon as possible.

Shipped orders

Once an order has shipped, it must follow the return process described in this policy.
All returns require prior authorization.

3) Items Damaged on Arrival

If your item arrives damaged:

  • Contact us as soon as possible after delivery, and
  • Provide clear photos of the damage and the original packaging.

Once confirmed, we may, at our discretion:

  • Send a free replacement, or
  • Issue a refund to your original payment method.

4) Product Quality Issues

If you believe your item has a quality issue, such as:

  • a stitching or fabric defect,
  • missing components at the time of receipt,
  • an item that appears defective, or
  • receiving the wrong item,

please contact our support team as soon as possible and provide:

  • your order number,
  • a clear description of the issue, and
  • photos (and a short video if helpful), including the outer packaging and the item itself.

Once the issue is confirmed, we may, at our discretion:

  • send a free replacement, or
  • issue a refund to your original payment method.

5) Change of Mind Returns

For returns requested due to personal preference or change of mind:

  • Items must be unworn, unwashed, with original tags attached, and returned in resalable condition.
  • Items should be returned in their original packaging when possible.
  • Return shipping costs are the responsibility of the customer.
  • Refunds are issued only after the returned item has been received and inspected.

6) Exchanges

Exchanges are handled through the standard return process.

Please clearly indicate that you'd like an exchange when contacting us.
All exchanges are subject to product availability.

7) Wrong Item Received

If you receive an incorrect item:

  • Contact us as soon as possible with your order number and photos.
  • We will arrange the return and shipment of the correct item at no cost to you.

How to Start a Return

To request a return, please contact:

Email: support@revangiol.com
Phone: +1 (651) 964-0988

Please include:

  • Order number
  • Contact details
  • Reason for return
  • Photos or videos, where applicable

All returns must be pre-approved.
Return instructions, including the return address, are provided only after approval.

Return Instructions & Processing

Once your return request is approved, you will receive detailed instructions on how and where to return your item.

  • Returns sent without authorization or to an incorrect address may be refused or delayed
  • Returned items must be well packaged and include all original accessories and documentation
  • We strongly recommend using a trackable shipping service

REVANGIOL is not responsible for returns lost or damaged in transit.

Refunds

  • Returned items are inspected upon arrival at our designated facility
  • Once approved, refunds are issued to the original payment method
  • Refund processing time: up to 7 business days after inspection approval
  • Shipping and transit times are not included in the refund processing time
  • No restocking fees are charged

Return Shipping Costs

  • Damaged, defective, or incorrect items: REVANGIOL covers the return shipping costs
  • Change of mind returns: return shipping costs are the responsibility of the customer

Company Information

REVANGIOL is operated by:
MONTAVO BRANDS LLC

For any questions about returns or refunds, please contact us using the support details provided above.